Patient Information

SMS Compliance Policy for Kayal Medical Group

Introduction

Kayal Medical Group is committed to providing high-quality patient care, including the use of SMS messaging for appointment reminders, medication refill notifications, and other important communications. This SMS Compliance Policy outlines our practices regarding the collection, use, and disclosure of your personal information when you sign up for our SMS messaging services.

Consent

By providing your mobile phone number and opting in to our SMS messaging services, you consent to the collection, use, and disclosure of your personal information as described in this policy.

Types of Messages

You can expect to receive the following types of messages from us:

  • Appointment reminders: Notifications about upcoming appointments, including date, time, and location

  • Medication refill reminders: Alerts when your prescriptions are due for renewal

  • Health updates: Important information about your health, such as test results or treatment recommendations

  • Emergency contact information: Requests for updates to your emergency contact information

Message Frequency

We will strive to keep our SMS messaging to a minimum and will not send messages more frequently than once per week.

Opt-Out

You may opt out of receiving SMS messages at any time by texting "STOP" to [phone number]. You will receive a confirmation message that your opt-out has been processed.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure.  

Contact Information

If you have any questions or concerns about our SMS Compliance Policy, please contact us at [email address] or 760-736-8091.

Last Updated: October 9, 2024

Note: This policy is designed for Kayal Medical Group and focuses on patient care-related SMS communications. You may need to add or modify sections depending on your specific SMS messaging practices and applicable laws in your jurisdiction. It's highly recommended to consult with an attorney to ensure your policy complies with all relevant regulations, including HIPAA and other healthcare-related laws.

And SMS consent and phone number will not be shared with third parties for marketing purposes .